The Party Wall Advice Co.
   

This Privacy Policy page outlines how The Party Wall Advice Co. collects, uses, stores, and protects your personal information. We are committed to safeguarding your privacy and ensuring that your personal data is handled responsibly and in accordance with applicable data protection laws.
 

As we continue to grow and evolve our services, this Privacy Policy may be updated.
 

The Information / Data We Collect
 

We may collect the following types of information:

• Personal identification details (e.g. name/s, email address, phone number/s, job title, company name)

• Information about other individuals who may have an interest in the property

• Communications, enquiries, or any other data voluntarily provided by you

• Property-related information and ownership status

• Legal documents such as Power of Attorney, Grant of Probate, or Guardianship Order, if applicable

• Identification and address documentation where legally required
   

How Your Information / Data is Collected
 

We collect your information / data in the following ways:

• When you contact us via through our website, phone, email, WhatsApp, or by forms / documents you send us via post.

• From third-party service providers and professional partners 

• When you complete a form or submit an enquiry
   

How Your Personal Information / Data is used with us
 

The Party Wall Advice Co. may use your personal information for the following purposes:

• To deliver our professional services – including carrying out party wall appointments, surveys, or related services in line with any agreement or contract we have entered into with you as a client or appointing owner.

• Legal and regulatory obligations – to comply with applicable UK laws, regulations, or lawful requests from courts, government bodies, or regulatory authorities.

• Enforcing agreements and protecting legal rights – to uphold our terms of service, protect our intellectual property, or pursue or defend legal claims where necessary.

• Business operations and service development – to support the day-to-day running of our business, improve client experience, enhance our services, monitor website and digital platform performance, and assess the effectiveness of our communications and marketing.
   

How We Store and Protect Your Personal Information / Data 
 

At The Party Wall Advice Co., we take the security and confidentiality of your personal data seriously. Your information is stored on secure servers and protected using appropriate technical and organisational measures designed to prevent unauthorised access, alteration, misuse, loss, or disclosure.

While we implement strict data protection protocols and require the same from our trusted third-party partners, it's important to note that the internet is not entirely risk-free. As such, we cannot fully guarantee the security of data transmitted online. By using our website and services, you acknowledge and accept the inherent risks associated with transmitting personal information over the internet. We disclaim liability for any unauthorised access, data interception, or loss beyond our reasonable control.
 

Data Retention
 

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including the delivery of our services and compliance with legal, regulatory, or contractual obligations. In some cases, we may retain data beyond the duration of our service relationship, for example:

• To comply with statutory retention periods

• To resolve disputes or enforce legal agreements

• To protect our legal rights in the event of a claim

Retention periods will vary depending on the type of service provided and applicable legal requirements.
 

Your Data Protection Rights (UK GDPR)
 

As a UK-based organisation, The Party Wall Advice Co. operates in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are committed to ensuring that you are aware of, and able to exercise, your rights concerning the personal data we hold about you.
 

Under data protection law, you have the following rights:

• Right to be informed – You have the right to be informed about how we collect, use, store, and share your personal data. This Privacy Policy is part of our commitment to transparency.

• Right of access – You have the right to request a copy of the personal data we hold about you. This is commonly known as a ‘subject access request’. We may ask you to verify your identity before processing your request, and in some cases, a small administrative fee may apply if the request is manifestly unfounded or excessive.

• Right to rectification – You have the right to request that any inaccurate or incomplete personal data we hold about you is corrected or updated.

• Right to erasure – Also known as the ‘right to be forgotten’, you can request that we delete your personal data where there is no lawful reason for us to continue processing it. This right is subject to certain conditions.

• Right to restrict processing – You have the right to ask us to limit the way we use your data in certain situations, such as while we are verifying the accuracy of the data or considering an objection you have raised.

• Right to object – You may object to the processing of your personal data where it is based on our legitimate interests, or where it is being used for direct marketing purposes.

• Right to data portability – You have the right to request that the data you provided to us is transferred to another organisation, or directly to you, in a structured, commonly used, and machine-readable format, where this is technically feasible
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If you wish to exercise any of these rights, please contact us using the details provided below or by visiting the Contact Us page. We aim to respond to all valid requests within one month.
 

If you are not satisfied with our response or how we handle your data, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent regulator for data protection:

Website: https://ico.org.uk
 

If you have any questions about this Privacy Policy or the information we hold about you, please contact us using the contact us page or via the email below:
 

info@partywalladviceco.com

Please note:

The information provided on this website is intended for general guidance only and reflects our interpretation of the Party Wall etc. Act 1996. Each situation is unique, and while we strive to provide accurate and helpful insights, the content should not be considered legal advice. We accept no liability for any loss arising from reliance on the information provided.
 

Our services are strictly limited to matters covered by the Party Wall etc. Act 1996. We do not offer advice on planning permission, building control, boundary issues, or any other areas outside the scope of the Act. Separate professional advice or a relevant specialist should be consulted for any such matters.

All content on this website is protected by copyright and is provided solely for personal use and informational guidance. Any commercial use, unauthorized reproduction, or plagiarism of our material is strictly prohibited and may result in legal action.

Copyright © 2025 by The Party Wall Advice Co.